① Seino Transportation (Delivery)

• Free shipping for orders over 11,000 yen including tax.
• A mobile phone number for delivery is required (landlines are not accepted).
• Orders under 10,999 yen including tax will incur a shipping fee of 880 yen including tax.
• Can be shipped on weekdays / Cannot be shipped on weekends and holidays.
• Delivery date and time cannot be specified (undelivered delivery).
• Orders placed by 11am can be shipped the same day.
• Can be shipped directly to a third party (gifts accepted).
• For cash on delivery, a cash-on-delivery charge of 440 yen including tax is added.
• Temperature control during delivery is not possible.
• Delivery to Okinawa Prefecture is not possible.

② Post office

• Free shipping for orders over 16,500 yen including tax.
• Orders under 16,499 yen including tax will incur a shipping fee of 990 yen including tax.
• Saturdays, Sundays, and holidays can be shipped (closed on Sundays).
• Delivery date and time can be specified (morning, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-21:00).
• Can be shipped directly to a third party (gifts accepted).
• Orders placed before 13:00 can be shipped the same day.
• For cash on delivery, a cash-on-delivery charge of 440 yen including tax is added.
• Temperature control possible during delivery / 550 yen including tax for chilled delivery.
• Delivery to Okinawa Prefecture is possible.

trader

For contractors, we have separate conditions. Here are the business conditions .

events and digital products

Shipping is not added for wine courses, events and digital products.

We offer gift boxes for both single bottles and two bottles, along with wrapping and noshi (Japanese ceremonial wrapping) services.

Additionally, we can include a gift card or a note if you would like to add a personal touch to your wine gift.

Please let us know your preferences, and we'll ensure your gift is beautifully presented.

You can find all the gift options on the Accessories and Gifts page.

Important note
Some wines are not compatible with the gift box option due to their size (too large in diameter or too tall). We will indicate on the product detailed page that the gift box option is unavailable for that particular item.

Step 1: Order Confirmation

You will receive an automatic email from us confirming your order details.

Step 2: Receipt/Invoice

You will receive an email from us containing your receipt or invoice. It will include our registered corporate number (適格請求書発行事業者登録番号), making it an official receipt. For business customers with monthly billing, you will receive a consolidated invoice by email at the end of each month. Please note that the Japanese authorities do not require a printed receipt or invoice; therefore, we will only send you electronic forms for environmental reasons.

Step 3: Shipping Preparation

When the items that require shipping are ready, we will email you the shipping details, including the tracking number, if applicable.