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On this page, you'll find all the available delivery methods and the conditions under which each can be used.

① OKIHAI
Can not specify date and time

  • Free delivery for orders over 11,000 yen.
  • For orders under 10,999 yen, the delivery fee is 880 yen (including VAT).
  • The recipient's mobile phone number is required (the delivery company operating under the OKIHAI system will not accept packages without a mobile phone number. If you only have a landline or a number starting with 050, please select JAPAN POST as the delivery method).
  • Delivery may take between 3 and 7 business days.
  • The carrier will leave the package in the mailbox or at the front door.
  • Shipments are only made on business days (no shipments are made on weekends and holidays).
  • The date and time of delivery cannot be specified, and delivery is made under the OKIHAI system (the package will be left in the mailbox or at the front door).
  • Orders received on a business day by 11:00 AM will be shipped on the same day.
  • COD payment [Daibiki] is not available with this delivery method.
  • Temperature control during delivery is not available.
  • If you live in a building where the courier needs to contact you through an intercom and there are no mailboxes, the package will not be delivered. In this case, please choose the [JAPAN POST] delivery method.
  • Please check if delivery with this method is possible in your area.

Areas where OKIHAI method is available

  • Hokkaido ⇨ Sapporo
  • Miyagi ⇨ Sendai
  • Saitama ⇨ Saitama, Toda, Kawaguchi, Koshigaya, Misato, Yoshikawa, Sōka, Yashio, Sayama, Tokorozawa, Iruma. 
  • Tokyo ⇨ all 23 wards, Machida, Mitaka, Hachioji, Kokubunji, Chofu, Musashino, Komae, Higashiyamato, Higashimurayama, Higashikurume, Kiyose, Hamura, Mizuho.
  • Kanagawa ⇨ Yokohama, Kawasaki, Fujisawa, Atsugi, Ebina, Yamato, Zama, Hiratsuka, Chigasaki, Samukawa
  • Niigata ⇨ Niigata
  • Shizuoka ⇨ Shizuoka, Hamamatsu
  • Aichi ⇨ Nagoya, Owariasahi, Nisshin, Miyoshi, Nagakute, Togo.
  • Kyoto ⇨ Kyoto
  • Osaka ⇨ Osaka, Sakai.
  • Hyogo ⇨ Kobe
  • Hiroshima ⇨ Hiroshima (with a few exceptions)
  • Okayama ⇨ Okayama
  • Fukuoka ⇨ Fukuoka
  • Kumamoto ⇨ Kumamoto

Delivery under the OKIHAI system is impossible in areas other than those mentioned above. If your address is in a zone other than those mentioned above, please choose the [JAPAN POST] or [JAPAN POST CHILLED] delivery method. 

If you live in a building where the courier needs to contact you through an intercom and there are no mailboxes, the package will not be delivered. In this case, please choose the [JAPAN POST] or [JAPAN POST CHILLED] delivery method. 

② JAPAN POST
Can specify date and time

  • Delivery company: Japan Post (Yuubinkyoku).
  • Free delivery for orders over 16,500 yen.
  • For orders under 16,499 yen, a delivery fee of 990 yen (including consumption tax) will be charged.
  • Shipments can be made any day when at least one of our stores is open. Yokohama store schedule here. Toyohashi store schedule here.
  • The date and time slot for delivery can be specified (accepted time slots: 09:00~12:00, 12:00~14:00, 14:00~16:00, 16:00~18:00, 18:00~20:00, 20:00~21:00).
  • Packages can be shipped to third parties (this delivery method can be used for gifts).
  • Orders placed before 13:00 can be shipped on the same day.
  • For payment [Cash on delivery (Daibiki)], the courier will charge an additional fee of 440 yen.
  • This fee will be added to the bill after you make the purchase.

③ JAPAN POST CHILLED
Can specify date and time

  • For orders under 16,499 yen, a delivery fee of 1,540 yen (including consumption tax) will be charged.
  • For orders over 16,499 yen, a delivery fee of 550 yen (including consumption tax) will be charged.
  • All other conditions from the [JAPAN POST] section apply.

DELIVERIES TO COMPANIES

We have separate delivery conditions for companies or authorized individuals (restaurants, bars, specialty shops, and wine schools). Delivery conditions for companies can be found here.

EVENTS, SERVICES, DIGITAL PRODUCTS

No delivery fees are charged for courses, events, services and digital products.