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① Online Shop Orders

When you place an order through our online shop, you will first receive the [Order Confirmation] and then the [Receipt / Invoice (レシート / 領収書)]. Learn more here.

Once your order is ready to ship, you will receive the [Ready for shipment] notification.

The Ready for shipment] notification includes the name of the shipping company and a tracking number. By clicking the tracking number, you can track your package. The tracking number will be valid after 6 PM on the shipping day.

② Email Orders

For business members placing orders via email, we will send you the name of the shipping company and the tracking number by email.


Track Your Order

Here are the tracking links for your convenience:

Seino Transportation (西濃運輸)

Japan Post / Yu-Pack (日本郵便 / ゆうパック)