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What to do when your order is delayed

Once your order is placed, you will first receive an email from us titled [Order Confirmation]. This email contains your order number and a summary of the order details.

When the preparation of items requiring shipping is complete, you will receive an email titled [Ready for shipment]. This email includes the name of the shipping carrier and a tracking number. By clicking on the tracking number, you can check the delivery status of your package. The tracking number becomes active after 6:00 PM on the shipping date

What to do when your order is delayed

Possible Causes

  • You selected SEINO UNYU OKIHAI as your delivery method but did not follow the conditions outlined on our Shipping policy.
  • Natural disasters such as typhoons, heavy rain, or earthquakes have caused delivery delays.

How to Resolve

Click on the tracking number provided in the [Ready for shipment] email to check the delivery status. If the issue is not resolved, please contact the shipping carrier directly for further assistance. The tracking number becomes active after 6:00 PM on the shipping date.

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Meet Daniel

NO TO MORE.
YES TO BETTER.


In today’s world, where climate change and excessive consumerism are widespread, many companies urge you to buy more. I don’t. I encourage you to buy less, but better.

For nearly 20 years, I’ve dedicated my career to helping wine lovers in Japan achieve this. It's my mission and my belief.

[No to More. Yes to Better] captures the essence of Daniel’s Wine Club’s philosophy. I aim to connect with those who share these values and work together to build a better society.

The wines we introduce to the Japanese market are meant to offer you an experience and to enhance the moments you spend with those who matter most.

If you share these values, join me on this journey of discovery.

Daniel

⚠️ IMPORTANT NOTICE ⚠️

Alcohol consumption is legally permitted only for individuals aged 20 and older. Drinking and driving is strictly prohibited by law. Additionally, consuming alcohol during pregnancy or breastfeeding may negatively impact the development of the fetus or infant. For customers who appear to be under the age of 20, we will require age verification. Please enjoy alcohol responsibly and in moderation.